Return

Not satisfied with your order? No problem.
We'll help you with your return quickly and easily.

How returns work:

1. Contact us by email and provide your order number
2. We will review your request and send you the next steps

Important notes:

✔ Returns are possible within the statutory period
✔ Items should be unused and in their original packaging
✔ The cost of return shipping is borne by the buyer
✔ In the case of damaged or faulty goods, we will, of course, cover the costs

If your order arrives damaged, please contact us directly.

To process your request quickly, please send us pictures of the defect if possible. This way, we can offer you a suitable solution faster.

Once your return has been received by us, we will refund the amount via the original payment method.

If you have any questions, please contact us:

Email: info@diecastmarkt24.de

All legal information on the right of withdrawal can be found in our cancellation policy.